An improved method and system for providing context-sensitive help and interactive search capability in an insurance claims processing system. A help information database may include one or more index tables, one or more header tables and one or more text tables. The insurance claims processing system...http://www.google.com.hk/patents/US7024418?utm_source=gb-gplus-share專利 US7024418 - Relevance calculation for a reference system in an insurance claims processing system
