A CTI system in which a user profile contains a call-related feature table for holding the user's chosen timeout values for the facility "Divert To Mail After Timeout". The call-related features are Name, Area Code, Time, and Route, and there is also provision for a Default value. The call-related features...http://www.google.com.hk/patents/US6807264?utm_source=gb-gplus-share專利 US6807264 - Computer telephony integration
